Idea Hub: Frontline Applications

Gift card payments are on the tills but not on savvy, the gift card system. this is due to an error message on the till which prompts users to acknowledge if the payment was successful, if they choose YES this will locally authorise the payment but no transaction would be logged with Savvy. If Yes is pressed nothing can be done to recover the amount, the gift card balance does not reduce and then we do not get paid. Matt is then having to give the site a cash loss.